Answer to Question 1
1
Explanation: 1. Leaders focus on one specific goal and use interpersonal skills to bring others towards the goal.
Managers focus on the many goals of the organization. Good managers are good leaders, but
not necessarily the other way around. Both leaders and managers may have good
interpersonal skills, but do not have to. Both leaders and managers can learn new skills to
become effective as either or both.
Answer to Question 2
2,3,4,5
Rationale 1: The chronic care model manages how care is delivered, not a specific disease.
Rationale 2: Self-management is one of the six components of the chronic care model.
Rationale 3: Decision support is one of the six components of the chronic care model.
Rationale 4: Use of clinical information systems is essential to the chronic care model.
Rationale 5: Use of community resources is one of the six components of the chronic care model.
Global Rationale: