Author Question: What is the key difficulty with implementing patient-centered care? 1. Recognizing that ... (Read 15 times)

PhilipSeeMore · **on:** Jul 8, 2018

What is the key difficulty with implementing patient-centered care?

1. Recognizing that patient-centered care is important.
2. Implementing it effectively.
3. Paying for patient-centered care.
4. Defining patient-centered care.

Question 2

A new Chief Nursing Executive has joined the hospital. He is meeting with the nurse management staff to discuss staff education. Which of the following is the best approach to take when organizing staff education within a healthcare organization?

1. Inform nurse managers that staff education will be centralized into a division within the nursing department as this is how it was done where he worked in past.
2. Set up plan for units that want to handle their own staff education to do so.
3. Inform the management group that he is their representative to the CEO to develop staff education for the staff.
4. Hire a director of nursing education and then work on organization.

Danny Ewald · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

2
Explanation: 1. Patient-centered care has been defined in Quality Chasm reports. For example it is one of the five core healthcare professions competencies and discussed a lot in the healthcare literature today.
2. We do not know enough about how to implement it effectivelyso that quality patient-centered care is provided.
3. Paying for care is done through reimbursement and should for most services be part of this system.
4. Patient-centered care has been defined in Quality Chasm reports.

Answer to Question 2

3
Explanation: 1. This approach assumes that the approach is applicable to all healthcare organizations and ignores differences that might need to be considered.
2. This approach could lead to confusion with some units providing their own staff education and some not doing so; and could vary depending on who is the nurse manager of the unit.
3. This approach is the number one issuefor the CNO to represent the management group and the staff in getting the staff education they need.
4. This is important, but if the nursing department does not know how nursing education will be organized will be difficult to have a position description and know what type of person might be hire or even if need a Director of Nursing Education.