At a unit staff meeting, nurses are complaining about having too ...

[bobthebuilder]

At a unit staff meeting, nurses are complaining about having too many tasks to do and increasing number of patients admitted. What is the most effective strategy a nurse manager might use to address this problem?
 
  1. Add a support staff to the day shift to help the unit secretary.
  2. Allow nurses to work shorter shifts.
  3. Provide coffee and donuts in the morning.
  4. Inform radiology that schedules for tests have to be moved to later in the day.

Question 2

Which part of the nursing process is key to successful telenursing?
 
  1. Assessment
  2. Diagnosis
  3. Implementation
  4. Evaluation

[choc0chan]

Answer to Question 1

1
Explanation: 1. Providing more support staff during busy times may reduce need for nurses to do some tasks.
2. Shorter shifts would only impact a few nurses and also would not change the need to get tasks done.
3. Offering refreshments is always nice but can be viewed as a weak strategy that does not really address the problem but may deflect complaints for short time.
4. It is unlikely the nurse manager can change schedule in radiology and there is no indication that this would solve the problem of too many tasks.

Answer to Question 2

1
Explanation: 1. Assessment is the most important part and is key to successful telephone nursing.
2. Without complete assessment, diagnosis is difficult or may be erroneous.
3. Implementation depends upon assessment.
4. Evaluation depends upon the implementation of interventions chosen secondary to good assessment.