The newly hired quality improvement (QI) director states, I ...

[NguyenJ]

The newly hired quality improvement (QI) director states, I believe we should seek Institutional Review Board (IRB) approval before starting this new project. The medical center has never involved the IRB committee in QI proceedings.
 
  How should the medical center chief operating officer respond to this statement? 1. IRB approval is not necessary in this state.
  2. Since we are a federal institution, we do not need IRB approval.
  3. We can ask the IRB committee for an opinion on our plan for this project.
  4. We should always get IRB approval for our QI initiatives from now on.

Question 2

What is the difference in the healthcare customer and the healthcare consumer?
 
  1. The customer pays for all services the patient receives.
  2. The healthcare provider is the customer and the patient the consumer.
  3. The employer may be the customer and the consumer.
  4. The customer contracts with the insurer and the consumer receives the care.

[billybob123]

Answer to Question 1

3
Explanation: 1. The geographic location does not determine need for IRB approval.
2. IRB committees are required by any entity receiving federal funds.
3. Historically, there was no need for IRB approval for QI work. This has changed in recent times and IRB approval for some initiatives would be prudent.
4. Not all initiative of the QI department would need IRB approval. It is wise to seek that approval for some plans.

Answer to Question 2

4
Explanation: 1. Both the customer and the consumer usually pay for services.
2. The healthcare provider is not the customer.
3. The customer is who contracts with the insurerthe employer typically.
4. This is a correct description of the customer and consumer.