The nurse has had a difficult relationship with one of the ...

[WhattoUnderstand]

The nurse has had a difficult relationship with one of the unlicensed assistive personnel that works on the unit. Today, the nurse and the UAP are working on the same team.
 
  The nurse is cheerful and smiling, as he compliments the UAP on her scrub top. Why is this strategy likely to be unsuccessful? 1. There is no need for the nurse and the UAP to get along in order to care for patients.
  2. The UAP may believe that this nurse is guilty of sexual harassment.
  3. A good working relationship cannot be established only when it is necessary to delegate to the UAP.
  4. The nurse cannot be genuine in attitude while complimenting the UAP.

Question 2

The marketing process includes which three elements listed below? Select all that apply.
 
  1. A determination of what is wanted needed
  2. A method(s) for reaching what is wanted or needed
  3. A description of the cost and quality of what is needed
  4. A specific plan to evaluation the service needed
  5. An understanding of the patient, customer, or consumer and service needed

[samiel-sayed]

Answer to Question 1

3
Explanation: 1. A good working relationship is critical to ensuring successful delegation and a positive team effort in caring for patients.
2. This is unlikely from one compliment.
3. The nurse should try to establish a good working relationship with this UAP over time. Waiting until the nurse needs the UAP for help will likely not be effective.
4. The nurse may genuinely wish to reset the tone of this relationship, but expecting that it will be resolved at the time the nurse needs the UAP's help is unrealistic.

Answer to Question 2

1, 2, 5
Explanation: 1. This is one of the elements.
2. This is one of the elements.
3. Cost and quality of services is not one of the three elements though it is related to the determination of what is wanted or needed.
4. Evaluation of the service is not one of the tree elements.
5. This is one of the elements.

[WhattoUnderstand]

Thank you

[samiel-sayed]

Happy to help you