Author Question: The administrative staff of a healthcare facility has adopted storytelling as a major communication ... (Read 116 times)

jparksx · **on:** Jul 8, 2018

The administrative staff of a healthcare facility has adopted storytelling as a major communication style. Which management theory is associated most with this style?

1. Hierarchial
2. Knowledge management
3. Traditional
4. Emotional intelligence

Question 2

You are using SWOT for a review of your unit. Which of the following would be part of this process? Select all that apply.

1. Identify strengths
2. Identify opportunities
3. Identify stakeholders
4. Identify weaknesses
5. Identify outcomes

rekilledagain · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

2
Explanation: 1. This is a traditional, top-down style of management. Communication is more likely to be downward and upward.
2. Storytelling works well in this knowledge management style. The manager conveys information through the use of pertinent stories about using the information.
3. This is a traditional, top-down style of management. Communication is more likely to be downward and upward.
4. Storytelling might be used in this management style, but not to the extent it would be used in knowledge management style.

Answer to Question 2

1, 2, 4
Explanation: 1. SWOT=strengths, weaknesses, opportunities, threats
2. SWOT=strengths, weaknesses, opportunities, threats
3. SWOT=strengths, weaknesses, opportunities, threats
4. SWOT=strengths, weaknesses, opportunities, threats
5. SWOT=strengths, weaknesses, opportunities, threats