This topic contains a solution. Click here to go to the answer

Author Question: Evaluate these statements and choose the response that indicates summarization. 1. I thought you ... (Read 128 times)

newbem

  • Hero Member
  • *****
  • Posts: 579
Evaluate these statements and choose the response that indicates summarization.
 
  1. I thought you were supposed to go home today. What happened?
  2. What I think I'm hearing you say is that you are angry you have to wait one more day before you can go home.
  3. We have no beds available for any admissions.
  4. I don't know the answer to your question, but I will check.

Question 2

What are the common external factors that drive change in a healthcare organization? Select all that apply.
 
  1. Changes in reimbursement by third party payers
  2. Changes in the demographics of employees in the facility
  3. Changes in local, state, or national laws
  4. Changes in professional standards of care
  5. Changes in the organization's salary structure



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

chreslie

  • Sr. Member
  • ****
  • Posts: 307
Answer to Question 1

2
Explanation: 1. This statement increases stress and may elicit a defensive response. It is not an example of summarizing content and feelings.
2. Summarization confirms the content and the feelings.
3. This sentence is a simple statement of fact, not a summarization.
4. This is not summarizing content or feelings. It is a method to gain trust with the patient.

Answer to Question 2

1, 4
Explanation: 1. This is a common external factor causing change to be necessary.
2. This is an internal change.
3. Any changes in these laws acts as an external force necessitating change in the organization.
4. Changes in these standards will require change in the way the organization provides care.
5. This is an internal change.





 

Did you know?

Today, nearly 8 out of 10 pregnant women living with HIV (about 1.1 million), receive antiretrovirals.

Did you know?

According to the National Institute of Environmental Health Sciences, lung disease is the third leading killer in the United States, responsible for one in seven deaths. It is the leading cause of death among infants under the age of one year.

Did you know?

As of mid-2016, 18.2 million people were receiving advanced retroviral therapy (ART) worldwide. This represents between 43–50% of the 34–39.8 million people living with HIV.

Did you know?

Adults are resistant to the bacterium that causes Botulism. These bacteria thrive in honey – therefore, honey should never be given to infants since their immune systems are not yet resistant.

Did you know?

Bacteria have flourished on the earth for over three billion years. They were the first life forms on the planet.

For a complete list of videos, visit our video library