A hospital has just introduced a new electronic staffing system ...

[lindiwe]

A hospital has just introduced a new electronic staffing system that allows staff to enter their shift preferences into the computer. What would the nurse identify as an advantage to the staff?
 
  a. Decrease in nurse manager availability
  b. Increase in nurse manager availability
  c. More available staff
  d. Requests cannot be entered

Question 2

Which of the following techniques should the manager use when talking with the low-performing employee?
 
  a. Reassure him that this conversation is not reflected in his evaluation.
  b. Compare her performance to that of the high-performer.
  c. Describe the observations and be sure he knows the consequences.
  d. Allow no explanations for her actions since she is so good at citing blame.

[jasonq]

Answer to Question 1

ANS: B
The nurse manager would have more time available to manage the clinical area with this system. Option A is incorrect because the system has the opposite effect. Option C is incorrect because the system allows only a predetermined number of staff on any day or shift. Option D is not true.

Answer to Question 2

ANS: C
Accurate descriptions and consequences must be included in the conversation. The other options do not present a way of conversing with the low performer.