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Author Question: Universal strategies to use in the presence of escalation of a potential violent situation include ... (Read 15 times)

deesands

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Universal strategies to use in the presence of escalation of a potential violent situation include which of the following?
 
  a. Demand that the potentially person back off.
  b. Remain close to the patient to protect her.
  c. Remain calm with a caring attitude.
  d. Speak loudly with authority.

Question 2

Family members who have access to hospitals may present risks to the staff when which of the following is most likely present?
 
  a. Family members are not doing well.
  b. Family members are in the intensive care unit.
  c. Family members are under the influence of drugs or alcohol.
  d. Family members are unable to visit regu-larly.



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xMRAZ

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Answer to Question 1

ANS: C
Sometimes not reacting to the situation can calm the person down. Always present a caring atti-tude, not a threatening one. The other options are incorrect because they may cause the situation to escalate.

Answer to Question 2

ANS: C
People under the influence of drugs or alcohol are more likely to be volatile and unpredictable. The other options are incorrect because these people are not as likely to present a problem.





 

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