Author Question: Henry leads a group of 20 in a fast-paced telemarketing center. He stopped his own work to console ... (Read 173 times)

tsand2 · **on:** Jul 8, 2018

Henry leads a group of 20 in a fast-paced telemarketing center. He stopped his own work to console one of his followers who was struggling with a personal issue unrelated to his work. He is using which servant leader behavior?

a. Helping followers grow and succeed
b. Emotional healing
c. Creating value for the community
d. Empowering

Question 2

Jasmine understands the complexities of all levels of her organization and successfully solves problems that meet the organization's mission. She is using which servant leader behavior?

a. Conceptualizing
b. Behaving ethically
c. Putting followers first
d. Empowering