Both leaders and managers have a responsibility for quality ...

[mynx]

Both leaders and managers have a responsibility for quality improvement. A manager's function is to:
 
  a. Build a culture of disparity
  b. Determine discrepancies between care provided and standards
  c. Be proactive rather than reactive
  d. Encourage the use of electronic systems

Question 2

Which event during the 1940s helped the United States realize the need for a prepaid payment system that would relieve the burden on the sick person and ensure that the hospital and hospital expenses were paid?
 
  a. Development of durable medical suppliers
  b. Creation of disability insurance
  c. Development of antibiotics
  d. Formation of the American Medical Association

[jamesnevil303]

Answer to Question 1

ANS: B
Managers determine discrepancies between care provided and standards.

Answer to Question 2

ANS: C
Technological advances and the development of antibiotics during the 1940s increased the ability to improve health, but unfortunately the cost was prohibitive for most people in the United States.

[mynx]

TYSM

[Chelseyj.hasty]

Gracias!