The nurse manager referred a discharged staff member to ...

[Awilson837]

The nurse manager referred a discharged staff member to counseling. Counseling helps to improve an employee's mental health and thus:
 
  a. Enables the employee to relive the experience
  b. Increases emotional tension
  c. Promotes appropriate behavior
  d. Enhances dependence on the counselor

Question 2

The counselor listens to the employee's problem and decides how to solve it. Then the counselor tells the employee what to do to fix the problem. This is what kind of counseling?
 
  a. Nondirective counseling
  b. Reassurance
  c. Catharsis
  d. Directive counseling

[fromAlphatoOmega22]

Answer to Question 1

ANS: C
Counseling provides an opportunity to give advice, offer reassurance, improve communication, facilitate the release of emotional tension, help the individual clarify thinking, and reorient the individual to appropriate behavior.

Answer to Question 2

ANS: D
Directive counseling occurs when the counselor listens to the employee's problems, decides how to solve the problems, and then tells the employee what to do.

[Awilson837]

Thanks for the timely response, appreciate it

[Sarahjh]

Wow, this really help