Author Question: Because of low morale and a high level of territorialism, the unit personnel decided they wanted the ... (Read 47 times)

hubes95

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Because of low morale and a high level of territorialism, the unit personnel decided they wanted the administration to remove the new nurse manager. The unit personnel were exhibiting what type of behavior?
 
  a. Performance problems
  b. Bullying behavior
  c. Attendance problems
  d. Healthy behavior

Question 2

The nurse manager, using the nominal group process, made a list of ways to handle conflicts on the unit. The next step was to decide who should be involved in decision making and who would be responsible for implementing that decision. This is known as:
 
  a. A round-robin session
  b. A negotiating session
  c. Decision charting
  d. Implementation charting



Dnite

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Answer to Question 1

ANS: B
Numerous bullying behaviors are displayed in the workplace, such as undermining, manipulation of reputation, social isolation, intimidation, abuse, aggressiveness, offensive joke telling, stalking, and designation of unreasonable assignments.

Answer to Question 2

ANS: C
Decision charting is a major phase of team development and is concerned with who should be involved in decision making and with the nature of that involvement. A decision chart helps one visualize the decision-making process.



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