A nurse manager asks the staff members, What causes low morale? ...

[cnetterville]

A nurse manager asks the staff members, What causes low morale? This is an example of which of the following?
 
  a. Meditation
  b. Keeping an ideas diary
  c. Reverse brainstorming
  d. Brainstorming

Question 2

The nursing home staff members were brainstorming about ways to keep one of the residents from walking into other residents' rooms uninvited.
 
  After they failed to agree on a solution, the nurse manager instructed the staff members to take a break for lunch. The nursing manager was practicing what phase of creative decision making?
  a.
  Preparation
  b.
  Incubation
  c.
  Illumination
  d.
  Verification

[SVictor]

Answer to Question 1

ANS: C
Reverse brainstorming or negative brainstorming can reverse the problem or challenge it by asking what causes the problem instead of how to prevent it.

Answer to Question 2

ANS: B
Repetition of the same thoughts with no new ideas or interpretations is a sign of fatigue and indicates that it is a good time to start the incubation period. Switching one's attention provides a necessary respite.

[cnetterville]

Excellent

[ghepp]

Thanks for the timely response, appreciate it