Author Question: Select the statement that best defines the difference between problem solving and decision making: ... (Read 49 times)

jasdeep_brar

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Select the statement that best defines the difference between problem solving and decision making:
 
  a. Decision-making skills require critical thinking; problem-solving skills do not.
  b. Problem-solving skills require critical thinking; decision-making skills do not.
  c. Decision making is a goal-directed effort; problem solving is focused on solving an immediate problem.
  d. Problem solving is a goal-directed effort; decision making is focused on solving an immediate problem.

Question 2

An outpatient surgery manager is evaluating infusion pumps for the operating room. The manager should:
 
  a. Select the least expensive brand.
  b. Use a decision-making tool to evaluate brands.
  c. Ask the nursing staff which brand they prefer.
  d. Select the vendor the institution usually buys from.



upturnedfurball

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Answer to Question 1

ANS: C
Problem solving is focused on solving immediate problems, whereas decision making is a goal-directed process that is aimed at selecting appropriate actions from among options. Not all decisions begin with a problem.

Answer to Question 2

ANS: B
Decision-making tools such as decision grids and SWOT analyses are most appropriate when information is available and options are known.



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