A quality-improvement program uses the plan, do, check, and act ...

[kfurse]

A quality-improvement program uses the plan, do, check, and act cycle to improve performance. Which part of the process involves using statistical data to determine progress?
 
  A) Check
  B) Plan
  C) Do
  D) Act

Question 2

The insurance company in a city located near an insured hospital is what type of customer of the hospital?
 
  A) Internal
  B) External
  C) Financial
  D) Economical

[harveenkau8139]

Answer to Question 1

A

Answer to Question 2

B

[kfurse]

Gracias!

[bassamabas]

Thanks for the timely response, appreciate it