Answer to Question 1
ANS: B
The honeymoon phase occurs when the community pulls together and outside resources are brought in after an initial search and recovery phase. The final reconstruction phase occurs when the survivors begin to take the primary responsibility for rebuilding their life. The heroic phase consists of initial search and recovery. The disillusionment phase usually appears as the initial emergency response starts to subside. The shared community feeling starts to leave as people begin to realize the extent of their losses and the limitations of external support. Survivors can experience anger, resentment, and bitterness at the loss of support, particularly if it is sudden and complete.
Answer to Question 2
ANS: A
A guideline for identifying major problems is to identify central emotional themes in the client's story (e.g., powerlessness, shame, hopelessness) to provide a focus for intervention. Another guideline for identifying major problems is to keep the focus on the here and now. Questions should be short and relevant to the crisis. Responses to the client should be brief, empathetic, and clearly related to the client's story. Note changes in expression, body posture, and vocal inflections as clients tell their story and at what points they occur.
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