Answer to Question 1
ANS: B, C, D, E
Using a client's correct name, maintaining eye contact, adopting open posture, and responding to cues are responses that are demonstrated by the accepting category within Level 1 of levels of nursing action. Confronting conflict is an example of a nursing behavior at the analyzing category of Levels 4-5.
Answer to Question 2
ANS: C
Developing a nonjudgmental, neutral attitude toward a client helps the nurse reduce clinical bias in nursing practice. The nurse does not have to memorize beliefs to become culturally sensitive. Stereotypes are generalized beliefs based on ethnic membership. All individuals of a particular social group, race, or religion do not share the same characteristics.
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