When communicating with a client, which of the following best ...

[tiffannnnyyyyyy]

When communicating with a client, which of the following best demonstrates the use of nonverbal communication?
 
  a. Ignoring nonverbal cues
  b. Holding the client's hand
  c. Conversing with the client
  d. Using incongruent nonverbal behaviors

Question 2

A client states he is feeling fine, but the nurse observes that he has a tense body posture and a frown on his face. The nurse suspects that he is experiencing pain based on knowledge of
 
  a. confirming responses.
  b. denotation.
  c. proxemics.
  d. kinesics.

[kescobar@64]

Answer to Question 1

ANS: B
Skilled use of nonverbal communication through therapeutic silences, use of congruent nonverbal behaviors, body language, touch, proximics, and attention to client nonverbal cues such as facial expression can improve the relationship and build rapport with a client. Conversing with the client is an example of verbal communication.

Answer to Question 2

ANS: D
Kinesics is an important component of nonverbal communication. Commonly referred to as body language, it is defined as involving the conscious or unconscious body positioning or actions of the communicator. Words direct the content of a message, whereas emotions accentuate and clarify the meaning of the words. Confirming responses are responses used by the nurse. Denotation refers to generalized meaning of words. Proxemics refers to personal space.

[tiffannnnyyyyyy]

Excellent

[tkempin]

TYSM