A nurse manager encourages staff to improve error and near miss ...

[eruditmonkey@yahoo.com]

A nurse manager encourages staff to improve error and near miss event reporting. The nurse manager recognizes that as error reporting improves,
 
  a. the severity of errors increases.
  b. better, safer systems can be developed.
  c. the likelihood of other errors increases.
  d. error detection rates and severity remain unchanged.

Question 2

When educating a newly diagnosed client about management of diabetes mellitus, the nurse recognizes that health carerelated communication
 
  a. does not lead to errors within the hospital.
  b. is generally well understood by most clients.
  c. is not an important component of client care.
  d. can cause clients to misunderstand information.

[k.lashomb]

Answer to Question 1

ANS: B
Adequate error and near miss event reporting are necessary to designing better, safer systems. Failure to report and track errors and near misses actually increases the likelihood of other errors.

Answer to Question 2

ANS: D
It is important to make verbal and written information as simple as possible. Nurses need to assess the health literacy level of each client. Nurses should provide privacy to avoid embarrassment and obtain feedback or teach-backs to determine the client's understanding of teaching: Simplify, Clarify, Verify

[eruditmonkey@yahoo.com]

Thank you

[k.lashomb]

No problemo