Task analysis is a collection of many different techniques. You ...

[ETearle]

Task analysis is a collection of many different techniques. You can use task analysis to: (Select all that apply.)
 
  a. conduct the think aloud protocol.
  b. analyze users' cognitive processes.
  c. observe workflow in a cardiology clinic.
  d. determine crucial errors with CPOE.

Question 2

Nielsen coined the term Discount Usability Testing to indicate the design of tests that conserve resources, including funding and time. One example is a reduced number of users who need to participate. He indicates that as few as how many users can find
 
  a. 3
  b. 5
  c. 10
  d. 15

[macagn]

Answer to Question 1

ANS: B, C, D
Task analysis addresses many issues in the user experience. These may include analyzing users' cognitive processes, observing workflow in a cardiology clinic, and/or determining crucial errors with CPOE.

Answer to Question 2

ANS: B
Nielsen's work in the early 1990s noted that as few as 5 users can find 80 of design issues.