You want to make sure you consider crucial components as you ...

[mspears3]

You want to make sure you consider crucial components as you design your first usability study. One of these components is to consider users and their characteristics. Other components are:
 
  a. a developmental timeline, tasks, information, product, and context.
  b. tasks, information, projected errors, context, and interactions.
  c. information, a developmental timeline, context, and group interactions.
  d. information, testing, errors, and context.

Question 2

National efforts to improve the user experience are under way in the U.S. One organization involved with this effort is the:
 
  a. Office of Technology and Disasters.
  b. American Nurses Association.
  c. National Institute of Standards and Technology.
  d. National League for Nursing.

[Juro]

Answer to Question 1

ANS: A
Crucial components as you design your first usability study include a developmental timeline, tasks, information, product, and context. The HHCI describes elements to consider.

Answer to Question 2

ANS: C
An organization involved in national efforts to improve the user experience is the National Institute of Standards and Technology. The Office of Technology and Disasters, American Nurses Association, and National League for Nursing are not involved with the user experience.