If an unplanned total network outage occurs with all systems ...

[Starlight]

If an unplanned total network outage occurs with all systems affected during the week at 1300 hours and there is no estimated time to recovery announced, which downtime level should be assigned?
 
  a. Level 1
  b. Level 2
  c. Level 3
  d. Level 4

Question 2

Which system is an example of a core clinical application?
 
  a. Scheduling system
  b. Electronic health record
  c. Claim scrubber
  d. Physiologic monitoring system

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Answer to Question 1

ANS: D
Unplanned outage of all systems and the network at the busiest time for the business and patient care is the highest risk outage for an organization, or level 4. Levels 1, 2, and 3 are all lower risk than level 4 in this scenario.

Answer to Question 2

ANS: B
The electronic health record is a core clinical application because it is used for every patient in every care situation. The scheduling system and claim scrubbers are revenue cycle applications. The physiologic monitoring system is an ancillary or specialty area system.