Author Question: The nurse manager received the following email from the director of nursing: TO: Nurse Manager, ... (Read 142 times)

appyboo · **on:** Jul 8, 2018

The nurse manager received the following email from the director of nursing:

TO: Nurse Manager, RN
FROM: Director of Nursing, RN
DATE: Month, Day, Year
SUBJECT: Staff Behavior
Hi Janie,
Yesterday when I was leaving work I saw two of your unlicensed assistive personnel sitting outside on the wall having a cigarette. As you know our organization has a 'No Smoking on Campus' policy. I expect that you will handle discussing this with your staff.
Thanks
Marie
How should the manager handle the message conveyed in this email?
1. Forward the staff the director's email
2. Print the email and give it to the staff
3. Reprimand the staff for violating hospital policy
4. Respond in email, asking why the director didn't counsel the staff

Question 2

The nurse manager is working with the information technology department on an approach to help the staff understand informatics concepts. From most basic to advanced, in which order should these concepts be introduced to the staff?

1. Data
2. Wisdom
3. Knowledge
4. Information

vseab · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

Correct Answer: 3

The staff violated hospital policy and should be reprimanded, however it should be done verbally and not through printing the email or forwarding the email. Emails are not private and this discussion is between the nurse manager and the staff. Asking why the director didn't counsel the staff could be insubordination, or the director was not in the position to effectively counsel the staff.

Answer to Question 2

Correct Answer: 1, 4, 3, 2

Data are of concern to all nurses regardless of area of practice. Data can be derived from the care of one patient as the nurse assesses the patient, implements care, and evaluates outcomes. Data from the care of many patients are compiled and become information used as a basis for decision making with additional patients. Further aggregation may address communities and populations or become the basis for nursing research to generate knowledge. Wisdom is the appropriate use of knowledge in managing and solving human problems. The movement from data up to wisdom reflects greater complexity and greater application of the human intellect.