How does today's healthcare consumerism affect the need for ...

[Evvie72]

How does today's healthcare consumerism affect the need for collaboration?
 
  1. Consumers are not interested in how lifestyle affects health.
  2. Consumers expect to be involved in decision making.
  3. Consumers are hesitant to assume responsibility for their own health.
  4. Consumers expect physicians to make decisions for them.

Question 2

The Quality Improvement director is reviewing the number of medication errors that occurred in a skilled nursing facility over the last month. The total number of medication doses provided equals 625,500.
 
  The total number of medication errors was 7. If using the Six Sigma statistical measure to limit defects to 3.4 per million opportunities, what should be the goal for the number of medication errors for this care area? (Round the answer to the nearest whole number.)

[dreamfighter72]

Answer to Question 1

Correct Answer: 2

Today's healthcare consumers have greater knowledge about their health than in previous years, and they are increasingly influencing healthcare delivery. Formerly, people expected a physician to make decisions about their care; today, however, consumers expect to be involved in making these decisions. Consumers have also become aware of how lifestyle affects health, and they are not hesitant to assume responsibility for their own health.

Answer to Question 2

Correct Answer: 2

Determine the percentage of Six Sigma errors by dividing 3.4/1,000,000 = 0.0000034. Then multiply the total number of medication doses by this number or 625,500  0.0000034 = 2.1267. The organization should have a goal of two medication errors per month.