Answer to Question 1
Correct Answer: 2
Although all of these options are ways for the nurse to influence government, the most basic is registering to vote and voting.
Answer to Question 2
Correct Answer: 3
Smoothing over is a short-term resolution focused on minimizing the felt conflict without resolving it. Forcing uses power or influence to impose a preference and may include using a higher authority to enforce change. In this situation, forcing could be done by the nurse-manager complaining to the chief of medical staff about the physician's behavior. Bargaining is the same as negotiating. Avoidance is when one side of the conflict makes the decision to cease discussion and withdraw. If the nurse-manager had said Just ignore the remarks, that would be avoidance.