Answer to Question 1
C
A number of factors would be considered when making the shift assignment. Some of these factors
would include the complexity of patient care; skill, education, and competency of staff members;
attitude and dependability of the staff; the nurse practice acts; other responsibilities of the staff; and the
need for continuity of care. Staff preferences would not be a major consideration.
Answer to Question 2
B
Concerns that can be addressed in shift action plans include understanding the big picture (staffing
issues, number of patients, environmental concerns), task completion due dates/times (time frame for
accomplishment of tasks), understanding the priorities (emergency equipment checks, identification of
patients at greatest risk for life-threatening complications), reasonable outcomes (those that are
realistic to accomplish, not optimal outcomes), and resources (staff available to do work).
Measuring Patient Height
A nurse shows empathy to a client.
Example of problem focused patient
Medical assistants are often involved in confidential conversations between the physician and the pa
Pneumonia patient’s chest x-ray. Note the irregular areas of density.
Nurse measuring the recumbent height of a toddler