Author Question: The nurse manager is conducting an in-service with the staff regarding quality improvement. Which ... (Read 111 times)

silviawilliams41 · **on:** Jul 8, 2018

The nurse manager is conducting an in-service with the staff regarding quality improvement. Which principles of quality improvement would the manager most likely include? Select all that apply.

a. The priority is to benefit patients and all other internal and external customers.
b. Quality is achieved through the participation of everyone in the organization.
c. Improvement opportunities are developed by focusing on the work process.
d. Decisions to change or improve a system or process are made based on data.
e. It is difficult to improve the quality of service in a health care facility that is financed byfederal dollars
f. Improvement of the quality of service should be implemented biannually.

Question 2

The Pyxis Specialty Station system automates the distribution, management, and control of medications and supplies. An advantage of this system to the patient is which of the following?

a. Accurate charging of supplies
b. Accurate dosage of medications
c. Separate storage for each patient
d. Availability of medications and supplies

bulacsom · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

A, B, C, D
Quality improvement is a continuous process and should be implemented by all health care
organizations. Quality improvement benefits internal and external customers. Quality is achieved
through the efforts of all individuals in the organization. Opportunities are developed by focusing on
the work process. Organizational changes or improvements are based on obtained data.

Answer to Question 2

D

Feedback
A This is supposed to be an advantage but is not in the clinical setting.
B This is supposed to be an advantage but is not in the clinical setting.
C Patients no longer have their own areas for storage of medications or supplies when the Pyxis is used.
D The greatest advantage to the patient is the availability of necessary medications and supplies.