A patient from a non-English-speaking background comes into the ...

[ashley]

A patient from a non-English-speaking background comes into the health clinic seeking care. The nurse is unable to determine the patient's primary language. What should the nurse do?
 
  1. Ask for help to determine the patient's primary language.
  2. Encourage the patient to seek care elsewhere.
  3. Notify Security.
  4. Contact a homeless shelter.

Question 2

The nurse is unable to locate an interpreter to support a patient from a non-English-speaking background. The patient asks a family member to interpret for the staff. What would the nurse do to ensure culturally and linguistically appropriate services for this patient?
 
  1. Use the family member as an interpreter until a non-family member can be located.
  2. Write the questions down for the patient to answer.
  3. Do nothing until an interpreter can be located.
  4. Use sign language.

[choc0chan]

Answer to Question 1

1
Explanation: 1. To avoid discrimination based on national origin, Title VI of the Civil Rights Act of 1964 requires that reasonable steps be taken to provide meaningful access to people with limited English proficiency.
2. To avoid discrimination based on national origin, Title VI of the Civil Rights Act of 1964 requires that reasonable steps be taken to provide meaningful access to people with limited English proficiency. Therefore, services cannot be denied.
3. To avoid discrimination based on national origin, Title VI of the Civil Rights Act of 1964 requires that reasonable steps be taken to provide meaningful access to people with limited English proficiency. Therefore, services cannot be denied. There is no reason to notify Security.
4. To avoid discrimination based on national origin, Title VI of the Civil Rights Act of 1964 requires that reasonable steps be taken to provide meaningful access to people with limited English proficiency. Therefore, services cannot be denied. There is no reason to contact a homeless shelter.

Answer to Question 2

1
Explanation: 1. Family and friends should not be used to provide interpretation services except on request by the patient or consumer.
2. The patient is from a non-English-speaking culture and most likely would not understand the written questions.
3. The patient's health status could be in jeopardy if nothing is done until an interpreter is located.
4. Using sign language is not an appropriate method to communicate with the patient. Hand gestures mean different things to different people.

[ashley]

TY

[choc0chan]

Happy to Help