Author Question: The feelings of helplessness, discomfort, and disorientation experienced by an individual attempting ... (Read 59 times)

KWilfred · **on:** Jul 8, 2018

The feelings of helplessness, discomfort, and disorientation experienced by an individual attempting to understand or effectively adapt to a different cultural group because of differ-ences in practice, values, and beliefs is called:

1. Ethnocentrism
2. Cultural conflict
3. Cultural imposition
4. Cultural shock

Question 2

The purpose of Total Quality Management is to:

1. Ensure that the client is getting quality care at top value for money spent
2. Provide cost-efficient care across all age groups
3. Provide necessary care to clients in a cost-effective system
4. Provide efficient systems of primary care

Kdiggy · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

4
Culture shock is the feeling of helplessness, discomfort, and disorientation experienced by an individual attempting to understand or effectively adapt to a cultural group whose beliefs and values are radically different from the individual's culture.

Answer to Question 2

1
The purpose of Total Quality Management is to ensure that the client is getting quality care at top value for money spent.