Answer to Question 1
A
The first stage, outcomes analysis, enables an agency to compare its performance to a national sample, identify factors that may affect outcomes, and identify final outcomes that show im-provement in or stabilization of a client's condition.
Answer to Question 2
C
After applying for accreditation, a lengthy self-study must be completed that addresses all as-pects of the agency's operation. Following completion of the self-study, an accreditation team schedules a site visit.