Providing patient-centered care with sensitivity and respect for the diversity of human experience is a competency promoted by the Quality and Safety Education for Nurses
(QSEN) Institute that overlaps with which of the following communication and behavioral skills that nurses must develop?
A. Awareness of others
B. Asking questions respectfully
C. Understanding patient preferences
D. All of the above
Question 2
Developing behaviors associated with effective communication requires
A. Self-reflection, personal growth, and social learning
B. Self-reflection, social learning, and avoidance of conflict
C. Social learning, manual dexterity, and personal growth
D. None of the above