Which information is included in an action plan? (Select all that ...

[Pea0909berry]

Which information is included in an action plan? (Select all that apply.)
 
  a. Time frame for completing the activities
  b. Identification of team members who cre-ated the plan
  c. Program goals and objectives
  d. Evidence-based practice literature
  e. Client goals

Question 2

Which skills will be demonstrated by a nurse who has effective communication? (Select all that apply.)
 
  a. Active listening
  b. Restatement of the main points
  c. Use simple, direct words
  d. Maintain eye contact
  e. Speak slowly

[Yixagurpuldink]

Answer to Question 1

ANS: A, C
Information included in an action plan includes the time frame for completing the activities, pro-gram goals and objectives, activities to meet the objectives, identification of those responsible for each activity, and the plan for evaluating achievement of the objectives. The identification of team members who created the plan, evidence-based practice literature, and client goals are not part of the action plan.

Answer to Question 2

ANS: A, B, C
Active listening, restatement of the main points, and use of simple, direct words are all examples of effective communication skills. Maintaining culturally appropriate eye contact is important, which in some cultures may mean avoiding eye contact. It is important to speak clearly, not nec-essarily slowly.