Author Question: A case manager has contacted providers and has negotiated services and prices. Which of the ... (Read 29 times)

mia · **on:** Jul 8, 2018

A case manager has contacted providers and has negotiated services and prices. Which of the following phases of the nursing process is being demonstrated?

a. Assessment
b. Diagnosis
c. Planning/outcome
d. Implementation

Question 2

Which are examples of knowledge domains used in case management?

a. Legal issues, malpractice recognition, and community involvement
b. Teaching, counseling, and education skills
c. Advocacy, political campaigning and leg-islative change
d. Grant application, bargaining contracts, and securing funding

Jsherida · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

ANS: D
The implementation phase of the nursing process occurs when a case manager advocates for cli-ents' interests and arranges for the delivery of service. Examples of assessment include develop-ing networks with target populations and dissemination of written materials. Diagnosis includes the identification of a problem/opportunity. Examples of activities used during the diagnosis phase include holding conferences, determining conclusions on the basis of assessment, and using interprofessional teams. Examples of planning for outcomes include validating and prioritizing problems and selecting evidence-based interventions.

Answer to Question 2

ANS: B
Teaching, counseling, and education skills are an important part of case management in addition to program evaluation and research. The other domains listed are not used in case management.