The role of the case manager as coordinator is to
1. Provide information to all parties on the state of the member and situations affecting client
2. Educate client and providers about the case management process so that informed decisions can be make
3. Support all parties to work toward mutual goals
4. Arrange, regulate, and balance needed health services for clients
Question 2
In case management, the process of performing interdisciplinary, family, and client conferences would occur during which of the following phases of the nursing process?
1. Assessment
2. Diagnosis
3. Planning/outcome
4. Implementation
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