Which of the following factors help families make the most healthful adjustment possible to a family crisis? (Select all that apply.)
a. Appraising the crisis as a challenge that can be met
b. Experiencing an emotional upheaval, including fear, anger, denial, and frustration
c. Having developed effective problem-solving and coping behaviors
d. Having limited prior experience in dealing with a crisis
e. Having resources such as friends or a church available to help
f. Using distancing as a coping mechanism
Question 2
Which of the following actions would be the most appropriate method for the nurse to influence family communication? (Select all that apply.)
a. Emphasizing the importance of listening to professional suggestions
b. Pointing out when a family member communicates inappropriately
c. Role-modeling appropriate communication patterns
d. Stating very clearly and directly what should be done by family members
e. Sharing what the nurse observes about family communication
f. Telling the family members how best to communicate
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