Morgan was hired by an insurance company after she graduated from college. Upon completion of a training program, Morgan was assigned to a territory where she adjusts claims of the insurer's policyowners. Morgan is a(n)
A) public adjustor.
B) staff claims representative.
C) agent.
D) independent adjustor.
Question 2
All of the following statements about the settlement of a claim are true EXCEPT
A) The insurance policy usually has a provision specifying how a notice of loss is to be made to the insurance company.
B) One step in the investigation of a claim is to determine whether the policy was in force when the loss occurred.
C) The adjustor must file the proof of loss, which is a sworn statement supporting his or her decision regarding a claim.
D) A policy provision may determine how disputes over claim settlements are resolved.
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