Answer to Question 1
B
Increasing the volume and pitch (responses A and C) of the voice moves the voice into the high-frequency tones that are difficult for an older adult to hear. Response D is inappropriate. Older adults can hear a normally pitched, clearly articulated voice (response B).
Answer to Question 2
C
Diuretics and antiparkinsonian drugs affect the urinary system. It is important to know what is normal for each individual client. To empty the bladder fully, it is necessary to sit with legs dependent. Although psychosocial issues are important to consider, the physiological issues must be addressed first.