What is the goal of empathetic listening? a. It encourages the ...

[B]

What is the goal of empathetic listening?
 
  a. It encourages the patient to divulge information.
  b. It allows for time to pose another question to the patient.
  c. It indicates the conversation has come to a close.
  d. It allows the nurse to interpret what the patient has said.

Question 2

When using an interpreter to speak with an 84-year-old Chinese patient, on what should the nurse focus?
 
  a. The patient, not the interpreter
  b. Encouraging the interpreter to paraphrase
  c. Limiting questions from the patient
  d. Listening to the words, not emotional tone

[Briannahope]

Answer to Question 1

ANS: D
Empathetic listening is a skill that helps the nurse interpret what the patient is saying. A nurse has not really listened until the nurse has understood what was intended by the speaker.

Answer to Question 2

ANS: A
The nurse using an interpreter should focus on the patient and the patient's emotional tones, not the interpreter. The patient should be encouraged to ask questions. The interpreter should not paraphrase.

[B]

Gracias!

[Chelseyj.hasty]

TYSM