Scott entered into a contract with Nadine to landscape her yard. When Scott completed the job, Nadine refused to pay, claiming the work was not done properly because the wrong plants were used and the job was not finished on time. Scott brought suit against Nadine to collect the amount due. If Nadine wished to raise the defense that the work was performed improperly, in what legal document will she state her defense?
a. Answer c. Reply
b. Complaint d. Summons
Question 2
Organization development approaches planned change through a focus on process.
a. True
b. False
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