Kyle uses a local financial institution for his banking needs such as a checking and savings account. When he asks the manager what the money he has deposited is used for, the manager explains that the institution deals primarily with consumer loans and home mortgage loans. Anyone can open an account at this institution. This describes a:
A) commercial mutual bank.
B) mutual funds bank.
C) credit union.
D) savings and loan association.
E) national bank.
Question 2
As Vice President of HR, you are alarmed to review performance appraisals and see how many employees in the company don't know basic safety procedures. You immediately create a training class to address these issues. These activities are in which phase of HRM?
A) Maintenance
B) Development
C) Analysis
D) Acquisition
E) Appraisal
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