A few days after your new washer and dryer were delivered, you get a call from the store, asking if you're satisfied with the appliances and if the delivery and installation met your expectations. Which step in the personal-selling process does this represent?
A) Prospecting
B) Answering objections
C) Follow-up
D) Asking for the sale
E) Making the presentation
Question 2
The most common source of small business financing is:
A) bank lending.
B) public stock offering.
C) personal funds, family, and friends.
D) angel investors.
E) venture capital.
The stages of labor and delivery. (A) During the dilation stage the cervix thins and dilates to 10 c
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