It's been a long process for Nicole to find a new apartment ...

[xclash]

It's been a long process for Nicole to find a new apartment that's both close to work and affordable, but after looking at several apartments and carefully considering her budget, she decides to sign a lease for a downtown studio apartment. Which step in the consumer decision process does this reflect?
 A) Evaluating the alternatives
  B) Purchasing
  C) Recognizing the problem
  D) Searching for information
  E) Evaluating after purchase

Question 2

Steve had a problem with a coffee maker he purchased recently. He has been trying for days to speak with the company by calling its 800-number, but it rings forever or sends him through a maze of automated recordings. Steve feels his basic consumer right to _____ has been violated.
 A) safety
  B) be informed
  C) be heard
  D) choose
  E) privacy

[parshano]

Answer to Question 1

B

Answer to Question 2

C

[xclash]

TYSM

[JCABRERA33]

Gracias!