After he decides to buy a new car, Stephen does considerable online research and narrows his choices down to a few. He then decides to visit a few dealerships to test-drive the cars he has selected to see how they feel. Which step in the consumer decision process does this illustrate?
A) Evaluating alternatives
B) Evaluating after purchase
C) Purchasing
D) Searching for information
E) Recognizing problem
Question 2
The statement Warning: The Surgeon General Has Determined That Cigarette Smoking Is Dangerous to Your Health supports the consumers' rights to:
A) safety and to be informed.
B) be heard and to be informed.
C) ethics and to safety.
D) work and to be informed.
E) safety and to be heard.
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