Author Question: Arthur was a salesperson for a manufacturing firm in the mid-1950s. Which of the following would his ... (Read 51 times)

scienceeasy · **on:** Jul 14, 2018

Arthur was a salesperson for a manufacturing firm in the mid-1950s. Which of the following would his employer most likely have asked him to do?
A) Use high-pressure sales technique to sell more of the company's high-production output.
B) Nothing, because at this time production lagged well behind customer demand.
C) Simply take orders from customers and turn them in to the company.
D) Find out what customers really want and how the company can change its products to better meet customer needs.
E) Develop long-term relationships with clients.

Question 2

In some situations, managers must make a decision where every alternative impacts various stakeholders in unpleasant ways. This is called:
A) whistle-blowing.
B) a conflict of interest.
C) an ethical dilemma.
D) employee mistreatment.
E) opportunity.