This topic contains a solution. Click here to go to the answer

Author Question: Total quality management and Six Sigma both share some characteristics, such as the fact that they: ... (Read 57 times)

LCritchfi

  • Hero Member
  • *****
  • Posts: 519
Total quality management and Six Sigma both share some characteristics, such as the fact that they:
 A) focus more on the correction of errors rather than the prevention of errors.
  B) have a single unifying measure of reducing defects to no more than 3.4 per million opportunities.
  C) emphasize an organization-wide focus on quality.
  D) have a short-term focus on quality improvement.

Question 2

Which of the following statements is true of TQM (Total Quality Management)?
 A) TQM recognizes that quality should be defined by the preferences and perceptions of customers.
  B) TQM views quality exclusively as the concern of the top management.
  C) TQM requires firms to adopt a focus on making improvements an annual concern.
  D) TQM focuses on immediately correcting any errors or defects in a system.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

ndhahbi

  • Sr. Member
  • ****
  • Posts: 390
Answer to Question 1

C

Answer to Question 2

A




LCritchfi

  • Member
  • Posts: 519
Reply 2 on: Jul 14, 2018
YES! Correct, THANKS for helping me on my review


sultana.d

  • Member
  • Posts: 320
Reply 3 on: Yesterday
Excellent

 

Did you know?

Stroke kills people from all ethnic backgrounds, but the people at highest risk for fatal strokes are: black men, black women, Asian men, white men, and white women.

Did you know?

About one in five American adults and teenagers have had a genital herpes infection—and most of them don't know it. People with genital herpes have at least twice the risk of becoming infected with HIV if exposed to it than those people who do not have genital herpes.

Did you know?

Cytomegalovirus affects nearly the same amount of newborns every year as Down syndrome.

Did you know?

About 60% of newborn infants in the United States are jaundiced; that is, they look yellow. Kernicterus is a form of brain damage caused by excessive jaundice. When babies begin to be affected by excessive jaundice and begin to have brain damage, they become excessively lethargic.

Did you know?

More than 50% of American adults have oral herpes, which is commonly known as "cold sores" or "fever blisters." The herpes virus can be active on the skin surface without showing any signs or causing any symptoms.

For a complete list of videos, visit our video library