Merchandise that has been sold and is returned to the firm by the customer is called
A) a sales discount.
B) an expense.
C) a sales allowance.
D) cost of goods sold.
E) a sales return.
Question 2
Sally Smith, a supervisor at Kroger's, was recently evaluated by her subordinates. Their responses indicated that Sally uses Theory X assumptions when dealing with employees. For example, one of the comments indicated that she treats employees as if they
A) naturally like work.
B) will work toward goals they are committed to.
C) have little ambition.
D) have the potential to accomplish the organization's goals.
E) seek out and accept responsibility.
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