The individual who best illustrates using a heuristic in solving his or her problem is:
a. Felicita.
b. Alfredo.
c. Karl.
d. Matt.
Question 2
Which of the following best describes people who are experts?
a. People who have a great deal of general knowledge.
b. People who have natural ability in a particular area, such as athletics, music, or mathematics.
c. People who are very good at solving ill-defined problems.
d. People who are highly knowledgeable or skilled in a specific domain.