Author Question: What is the process of identifying what needs to be done and having a plan to accomplish it within a ... (Read 138 times)

jrubin · **on:** Jul 14, 2018

What is the process of identifying what needs to be done and having a plan to accomplish it within a specified period?

Question 2

A credit card company is offering an annual percentage rate of 3.9 percent. However, the company fails to mention that this is an introductory rate, and when consumers receive their bills after six months the rate increases to 21.9 percent. The consumers feel their right to ____ has been abused.
A) be treated fairly
B) be informed
C) safety
D) be heard
E) service