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Author Question: After you express your anger to someone, it is important to a. Give the other person a chance to ... (Read 41 times)

ishan

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on: Jun 20, 2018
After you express your anger to someone, it is important to
 
  a. Give the other person a chance to explain what happened from his perspective
  b. Discuss your frame of reference openly to the other person
  c. Apply a good sense of humor when listening to the other person's perspective as humor is known to effectively promote conflict resolution
  d. Make your nonverbal message incongruent with your verbal message, thus softening your anger and its impact

Question 2

Marianne: I am not sure what to say, Petra: you are a liar, so it does not make any difference what you say anyways. Petra's answer is
 
  a. Globalizing
  b. Ignoring
  c. Insulting
  d. Sarcastic


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babybsemail

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Reply #1 on: Jun 20, 2018
Answer to Question 1

a. Give the other person a chance to explain what happened from his perspective

Answer to Question 2

c. Insulting


ishan

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Reply 2 on: Jun 20, 2018
Thanks for the timely response, appreciate it

helenmarkerine

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Reply 3 on: Yesterday
Wow, this really help

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